SlotRave Online Casino Privacy Policy

At SlotRave Online Casino, we are fully committed to protecting your personal data and respecting your right to privacy. This Privacy Policy explains how we collect, use, store, and safeguard information when you access our platform at slotrave1.com, create an account, use the SlotRave app, or interact with any of our services. By continuing to use our website, you acknowledge that you have read and understood this policy. We encourage you to review it carefully and contact us if you have any questions.

1. Who We Are

SlotRave Online Casino is operated by Lumora Digital Ltd, the data controller responsible for your personal information. We hold licenses issued by the Kahnawake Gaming Commission (KGC) and Comoros / Anjouan Gaming (license number: ALSI-202505033-FI2). Our platform serves players across the United Kingdom, Australia, New Zealand, Canada, Norway, and other worldwide markets. We take our legal and ethical obligations seriously and process all personal data in accordance with applicable privacy and data protection laws.

2. Information We Collect

When you register, log in via SlotRave login, make a deposit, claim a SlotRave bonus, or interact with any feature on our site or through the SlotRave casino app, we may collect the following categories of personal data:

2.1 Registration and Account Data

Full name, date of birth, and nationality
Email address and contact number
Username and password credentials used for SlotRave casino login
Residential address and country of origin

2.2 Financial and Transaction Data

Payment method details (Visa/Mastercard, Interac e-Transfer, Paysafecard, Bitcoin, Ethereum, etc.)
Deposit and withdrawal history, including amounts and currencies
KYC documentation submitted during verification checks
Bonus activity, including SlotRave casino bonus claims and wagering records

2.3 Technical and Usage Data

IP address, browser type, and device information
Session data collected when you access the SlotRave app or PWA
Pages visited, time spent on site, and clickstream data
Game play history and VIP Club progression (Rave Coins earned, level status)

2.4 Communications Data

Messages sent via Live Chat, email, or the online contact form
Support interactions and complaint records
Marketing preferences and opt-in/opt-out choices

3. How We Use Your Information

Here at SlotRave Online Casino, we use your data for specific, lawful, and transparent purposes. We do not sell your personal information to third parties. The primary purposes for which we process your data include:

Creating and managing your account, including handling SlotRave login and identity verification
Processing financial transactions and verifying payment method eligibility
Delivering bonuses and promotions, including the Welcome Package, Friday Night Out, and Non-Stop Party rewards
Maintaining your VIP Club profile and tracking Rave Coin accumulation across all 50 levels
Providing 24/7 customer support via Live Chat and email
Complying with anti-money laundering (AML) and Know Your Customer (KYC) obligations
Sending marketing communications where you have given explicit consent
Improving the performance of our desktop site, mobile HTML5 platform, and the SlotRave app
Detecting and preventing fraudulent activity, unauthorized access, or misuse of our services
Fulfilling responsible gambling obligations and identifying patterns of harmful behavior

4. Legal Basis for Processing

Our SlotRave Online Casino processes your personal data under the following legal grounds:

Contractual necessity — processing required to deliver our services, including account management and payment processing
Legal obligation — compliance with licensing authorities such as the KGC and Anjouan Gaming Commission
Legitimate interests — fraud prevention, platform security, and service improvement
Consent — for marketing communications and optional cookies; you may withdraw consent at any time

5. Cookies and Tracking Technologies

We use cookies and similar tracking technologies on our website and through the SlotRave casino app to enhance your experience. Cookies help us remember your preferences, maintain your session after a SlotRave casino login, and analyse traffic patterns. You can manage your cookie preferences through your browser settings at any time. Please note that disabling certain cookies may affect the functionality of our platform.

6. Data Sharing and Third Parties

We may share your personal information with trusted third parties only where necessary and permitted by law. These include:

Payment processors and banking partners (e.g., Visa, Mastercard, Interac, crypto gateways)
Game software providers and live casino operators such as Evolution Gaming, Pragmatic Play, and NetEnt
KYC and identity verification service providers
Regulatory and licensing authorities, including the Kahnawake Gaming Commission
IT and cybersecurity service providers maintaining our infrastructure
Legal and compliance advisors where required

We do not sell, rent, or trade your personal data. All third-party partners are required to handle your data in a manner consistent with this policy and applicable law.

7. Data Retention

We retain your personal information for as long as your account remains active and for a minimum period thereafter as required by our licensing obligations. Financial and KYC records are typically retained for a minimum of five years following account closure, in accordance with anti-money laundering regulations. You may request deletion of your data, subject to any overriding legal obligations we must fulfill.

8. Your Rights

Depending on your jurisdiction, you may have the following rights in relation to your personal data held by us:

Right to access — request a copy of the data we hold about you
Right to rectification — request correction of inaccurate or incomplete information
Right to erasure — request deletion of your data where we have no lawful basis for continued processing
Right to restrict processing — request that we limit how we use your data in certain circumstances
Right to data portability — receive your data in a structured, commonly used format
Right to object — object to processing based on legitimate interests or for direct marketing purposes
Right to withdraw consent — withdraw your consent to marketing communications at any time

To exercise any of these rights, please contact us via the in-site contact form or reach our support team through 24/7 Live Chat. We will respond to all requests within the timeframe required by applicable law.

9. Security of Your Data

We implement robust technical and organisational security measures to protect your personal information from unauthorised access, loss, or misuse. Our platform uses SSL encryption, secure servers, and strict access controls. However, no method of transmission over the internet is entirely risk-free, and we encourage you to use a strong password and protect your SlotRave login credentials at all times.

10. Children's Privacy

Our services are strictly intended for adults aged 18 and over. We do not knowingly collect personal data from individuals under the legal gambling age in their jurisdiction. If we become aware that we have inadvertently collected data from a minor, we will delete that information immediately and suspend the associated account without notice.

11. Changes to This Privacy Policy

We reserve the right to update this Privacy Policy at any time to reflect changes in our practices, technology, or legal requirements. We will notify you of material changes by posting an updated version on our website and, where appropriate, via email. Your continued use of our services after any update constitutes your acceptance of the revised policy.

12. Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy or the way we handle your data at SlotRave Online Casino, please reach out to our support team. We are available 24/7 via Live Chat on the website or through the contact form at slotrave1.com. We are committed to resolving any privacy-related queries promptly and transparently.

Content updated: June 11, 2026